Shipping  Information

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Return/Exchange Policy

We have complete confidence in the merchandise offered on our site.  But, if for any reason you are not completely satisfied, just return the merchandise within 30 days of purchase for exchange or refund.  Customer is responsible for all return shipping charges.  We will refund cost of purchase and tax only.  Returns should be sent to us at:

The Bloomery
Attn. Returns
103 S. Duffy Road
Butler, PA 16001

Please include your order number, name, address, reason for return as well as your choice of refund or exchange.

Ordering and Payment Information
You can safely make your purchase online or call us at 800-729-1711 to make your purchase over the phone. When ordering online, a confirmation e-mail will be sent to you upon receipt of your order, to assure you that it has been received. To make ordering as easy and convenient as possible, we offer secure online ordering using your Visa, MasterCard, American Express, Discover, or personal check. For credit card orders, simply enter your credit card number when prompted. Please note that the billing address must match that of the credit card.  Questions or comments? Email us at info@bloomery.com.

Customer Service

At The Bloomery, our objective is to provide high quality products, responsive customer service and reasonable prices to our customers.  In order to do this, we offer products from award-winning and respected designer/manufacturers such as Beverly Clark, Cathy's Concepts, Silkcraft Unlimited, Jennifer Taylor, Warner Press and Chandler's Candles.  We have a broad selection of items, but if there is something else you are looking for, send us an e-mail, and we'll do our best to help you find it!

Our contact information is shown below.  We can be reached via phone from 8am-5pm Monday through Thursday, 8am-6pm Friday and 9am-3pm Saturday.  All times are Eastern.

The Bloomery
103 S. Duffy Road
Butler PA 16001
phone: 724-285-1711
toll-free: 1-800-729-1711
fax: 724-285-5308
email: info@bloomeryweddings.com